You can cancel any single-day tour free of charge up to 24 hours before it starts. No fee, no questions, no card details to chase — because there is nothing to charge you for until the tour has run.
Last updated: 18 September 2026
Free cancellation window
Cancel more than 24 hours before your tour’s stated start time and you owe us nothing. If you had paid a deposit for a multi-day route, it is refunded in full.
How to cancel
Reply to your confirmation email, message us on WhatsApp, or write to us through our contact page with your booking reference. We will confirm the cancellation in writing. A cancellation is only effective once we have confirmed it — please do not assume a message was received if you have not heard back.
Cancelling inside 24 hours
By then your guide has turned down other work and your driver has blocked out the day. For single-day tours where nothing was paid in advance, there is no charge, but we would be grateful for as much notice as you can give. Where a deposit was paid, we retain it.
No-shows
If nobody is at the pickup point 45 minutes after the agreed time and we cannot reach you by phone or WhatsApp, the tour is treated as a no-show. Any deposit is retained. If something went wrong on your side — a delayed train, an illness, a missed alarm — call us. We are reasonable about it.
If we cancel
If we cancel your tour for any reason, you get a full refund of everything you have paid us, or a new date, whichever you prefer. We will also help you find an alternative if we cannot cover your date ourselves.
Weather, closures and disruption
Rajasthan is dry for most of the year, but monsoon rain, extreme heat warnings, strikes and road closures do happen.
- If the day cannot run safely at all, you may move it or cancel with a full refund.
- If a single monument is closed, your guide will rework the day around it. This is not treated as a cancellation, but any unused entrance fee you paid us is refunded.
- If you choose to cut a tour short for your own reasons, we cannot refund the unused portion — the guide and vehicle were committed for the full day.
How refunds are paid
Refunds go back the way the money came. Bank transfers are returned to the same account. We start the refund within 3 working days of confirming your cancellation; international bank transfers usually land within 5 to 10 working days after that. We do not deduct our own fees from a refund, although your bank may apply its own charges.
Multi-day routes
Tours of three days or longer involve hotel and driver commitments made in advance, so they carry their own terms: free cancellation up to 7 days before departure, 50% of the deposit retained from 7 to 3 days, and the full deposit retained inside 3 days. The exact terms are stated on the tour page and repeated in your confirmation email before you commit to anything.